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Data Protection Statement of www.serviettes.com
Serviettes.com operates its website in accordance with the following rules and principles. Serviettes.com undertakes to comply with the provisions of applicable law on data protection and endeavours at all times to take account of the principles of data avoidance and data minimisation.
Data is deemed to constitute "personal" data where the data contains individual details regarding the personal or material circumstances of an identified or an identifiable person, and these include, in particular, the name and address as well as member name and member ID.
The "collection" of data is understood to mean procurement of data.
"Processing" refers to storing, modifying, transmitting, blocking and deleting data.
The term "use" means any and all further usage of data which is not covered by the definition of processing.
2. Collection and processing of data
a) Contract relations
In the course of establishing contract relations between Lochner Verpackung and the customer, the personal data provided by the customer is collected and processed.
When customers order the Newsletter, the customer's e-mail address is collected and processed in all cases in order to complete such orders. It is not necessary for customers to indicate any further personal data for purposes of ordering the Newsletter. When registering for the Newsletter, your e-mail address will be used for our own advertising purposes until such time as you de-register from the Newsletter. De-registration is possible at any time.
c) Customer account
In connection with any customer account, the customer's data is collected and processed. In particular, we store the customer's buying activities so that the customer may review them at any time.
In order to make it more attractive for customers to visit our website and enable them to use certain functions, we use so-called cookies on various pages of our website. Cookies are small text files which are stored on your end device. Several of the cookies used by us will be deleted at the end of the browser session, i.e. when you close your browser (so-called session cookies). Other cookies will remain on your end device and enable us or our affiliated businesses to recognise your browser the next time you visit (persistent cookies). You can set your browser so that you will be informed of the placement of cookies and you can decide on an individual basis whether to accept them or whether you wish to refuse to accept cookies in particular cases or as a general rule. Where no cookies are accepted, this may limit the functionalities of our website.
e) Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. ("Google“). Google Analytics uses so-called "cookies", text files, which are stored on your computer and permit Google to analyse your use of the website. The information regarding your use of this website created by the cookie will, as a rule, be transmitted to a server of Google in the United States and stored on that server. In cases of activation of IP-anonymization on this website, however, your IP address will be abbreviated, within the European Union Member States or the states which are part to the agreement on the European Economic Area. Only in exceptional cases will your full IP address be transmitted to a server of Google in the United States and abbreviated there. Google will use this information at the direction of the operator of this website in order to analyse your use of the website, in order to compile reports on website activities and in order to furnish other services to the website operator which are connected with the use of the website and the use of the Internet generally. The IP address forwarded by your browser in connection with Google Analytics will not be linked to any other data of Google. You can prevent the storage of cookies by making corresponding settings to your browser software; however, we do point out to you that, in such case, you may not in certain cases be able to fully use all of the functions of this website.
In addition to the foregoing, you may also prevent the recording of data created by the cookie relating to your use of this website (including your IP address) to Google and the processing of such data by Google by downloading and installing the browser plug available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
f) "Like" plugin for Facebook
On our website, we use so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook“). The plugins are labelled with a Facebook logo or with the supplemental label "Social Plugin from Facebook" or "Facebook Social Plugin". You will find an overview of the Facebook plugins and how they look here: http://developers.facebook.com/plugins. Whenever you open any page of our website containing a plugin of this kind, your browser will create a direct link with Facebook's servers. The content of that plugin will be transmitted by Facebook directly to your browser and linked to the page. By means of this link, Facebook will receive information regarding the fact that your browser has opened the respective page of our website, even if you do not have any Facebook profile or are not currently logged-in on Facebook. This information (including your IP address) will be transmitted by your browser directly to a server of Facebook in the United States and stored there. If you are logged-in on Facebook, then Facebook will be able to directly match your visit to our website with your Facebook profile. If you interact with the plugins, for example by pressing the "Like" button or posting a comment, this information will likewise be directly forwarded to a server of Facebook and stored there. In addition, the information will be published on your Facebook profile and will be displayed to your Facebook friends. The purpose and scope of data collection and the further processing and use of data by Facebook as well as your relevant rights and options for settings to protect your privacy may be found in Facebook's data protection guidelines: http://www.facebook.com/policy.php.
If you do not wish Facebook to match data about our website it has collected directly to your Facebook profile, you must log-out from Facebook before visiting our website. You can also completely prevent Facebook plugins from loading, including add-ons, with respect to your browser, e.g. by means of the "Facebook Blocker" (http://webgraph.com/resources/
3. Usage and disclosure of personal data
a) Own use
Personal data provided by customers will be used in order to enter into and perform the contract and for purposes of technical administration.
b) Customer account
The purpose of the customer account is to enable customers to control their buying activities, to manage their customer accounts and to manage their personal settings.
c) Disclosure of personal data
The personal data will only be disclosed to third parties or otherwise transmitted where this is necessary for purposes of performing the contract, where this is necessary for invoicing purposes of where the customer has given his or her prior consent thereto.
d) Disclosure in all other cases
In all other cases, disclosure of data will only be performed in line with the applicable provisions of data protection law or upon request of public authorities, courts and the tax authorities or where a claim is asserted by a third party based on a potential violation of intellectual property rights (copyright, trade mark and other IP rights) by the holder of such rights.
4. E-mail Newsletter
When you register for the Newsletter, your e-mail address will be used for our own advertising purposes until such time as you de-register from the Newsletter. You may de-register at any time. The Newsletter may be cancelled at any time via the link which is shown at the end of each of the Newsletters.
5. Storage of text of contracts
We store the text of contracts and forward the order details to you by e-mail. You may review our General Terms and Conditions at any time here. You may also review previous orders under your customer account.
6. Deletion of storage data, information, data blocking and revocation, contacts
a) Deletion, blocking or termination of contract relations
At such time as the contract comes to an end or your use otherwise ends, the customer's personal data will be immediately deleted provided that the data are no longer required for any further contract performance or administration. Data will be blocked instead of deleted if any retention periods required by law, the company's Articles or contract prevent deletion.
b) Revocation of consent
The customer may at any time revoke his or her previously granted consent for collection and processing of personal data with effect as to the future. In order to do so, it will suffice already for the customer to merely send an e-mail to firstname.lastname@example.org. In connection with this, please note our remarks regarding deletion in paragraph 4 a).
c) Right to information, correction, blocking or deletion
Under the German Federal Data Protection Act, customers have a right to information free-of-charge regarding the data stored with respect to them and, where applicable, a right to have such data corrected, blocked or deleted.
In the event of any questions regarding collection, processing or use of personal data and in order to obtain information, correction, blocking or deletion of data, your contact is
Felix Wankel Straße 2a
7. Processing of online payments
In processing online payments by credit card, Lochner Verpackung collaborates with Sage Pay. In order to offer the ultimate in data security, transaction details are encoded via 128-bit SSL certificates. Sage Pay's servers are protected via 256-bit encoding standards. For this reason, Sage Pay has a Stage 1 certificate confirming its compliance with the PCI DSS data security standards introduced by the online payment industry. You will find further information on the topic of data security at Sage Pay at http://www.sagepay.de/security_policy.
8. Amendments to Data Protection Statement
In the event that Lochner Verpackung amends its Data Protection Statement, this will be identified on its website and registered customers will be informed of this by e-mail.
+49 (0)9721 738 59 89
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